The agent uses approved services, policies, hours, and process information.
WhatsApp AI agent setup
A WhatsApp AI agent that knows your business, completes useful work, and hands off safely.
Kindolab implements the full system behind a reliable WhatsApp AI agent: approved knowledge, qualification logic, calendar and CRM actions, human takeover, evaluation, and ongoing monitoring.
The valuable work is not switching on a model. It is designing the operating rules and integrations that make the agent commercially useful.
Commercial outcomeTurn repetitive enquiries into qualified next steps without losing control of sensitive or high-value conversations.
It can collect details, request bookings, update systems, and alert the team.
Unknown, sensitive, complex, or high-value conversations route to staff.
Why businesses buy this
The expensive problem is not messaging. It is what gets forgotten after the message.
The same questions consume the day
Staff repeatedly answer pricing, availability, process, document, and scheduling questions.
Leads arrive after hours
High-intent customers message when nobody is available and often contact another provider next.
Generic bots damage trust
An agent without business knowledge, boundaries, or handoff rules creates more work than it removes.
What Kindolab implements
A working customer-conversation system, not an isolated bot.
We design the rules, connect the tools, test the edge cases, and give your team a clear way to take over when a person should handle the conversation.
Included in the workflow
Knowledge architecture
We organize approved services, policies, FAQs, boundaries, and escalation information for reliable retrieval.
Included in the workflow
Conversation and goal design
The agent follows a defined commercial goal without forcing every customer into the same script.
Included in the workflow
Lead qualification
Collect the details your team needs before a consultation, quote, booking, or callback.
Included in the workflow
Business tool integrations
Connect calendars, CRMs, forms, spreadsheets, notifications, and other supported systems.
Included in the workflow
Human takeover
Route sensitive, unusual, frustrated, or high-value contacts to a person with conversation context.
Included in the workflow
Evaluation and monitoring
Test realistic scenarios before launch and monitor failures, escalations, and goal completion after.
Implementation
From your current process to a controlled production workflow.
Choose one commercial job
We start with a narrow outcome such as qualification, booking, or first-line support.
Build knowledge and rules
We define what the agent knows, what it may do, and what it must never answer alone.
Connect and evaluate
Integrations are added and the agent is tested against normal, difficult, and adversarial conversations.
Launch with oversight
Production begins with monitoring, human handoff, and an improvement loop based on real conversations.
Starting scope
Commercial pricing tied to the workflow being implemented.
Final pricing depends on channels, integrations, conversation volume, and support. These starting points help determine whether the project is commercially sensible.
From $3,000 setup
Focused AI agent
One defined job such as qualification or booking.
- Approved knowledge base
- One conversation goal
- Human handoff
- One primary integration
From $7,500 setup
Connected sales or support agent
Multiple actions, teams, or customer journeys.
- Multiple workflow branches
- CRM and calendar actions
- Routing and alerts
- Evaluation suite
From $500/month
Managed agent operation
Production monitoring and continuous improvement.
- Conversation review
- Knowledge updates
- Failure monitoring
- Monthly optimization
Best fit
Strongest when conversations already influence revenue.
Visa and immigration agenciesReal estate teamsEducation and admissionsTravel businessesHome servicesLocal service companies
FAQ
Questions buyers ask before putting automation into customer conversations.
What can a WhatsApp AI agent handle?
A well-scoped agent can answer approved questions, collect lead details, qualify intent, book or request appointments, update business systems, and escalate to a person.
Can our team take over a conversation?
Yes. Human handoff is part of the implementation. Kindolab defines the topics, signals, and business hours that should immediately route the conversation to staff.
How do you stop the AI from inventing answers?
The agent is grounded in an approved knowledge base, constrained by explicit rules, tested against realistic conversations, and instructed to escalate when the answer is not known.
Can the agent connect to our calendar or CRM?
Yes. The agent can be connected to calendars, forms, CRMs, spreadsheets, and internal alerts when those systems provide suitable integration access.
Is this the same as Meta Business Agent?
Meta provides platform capabilities. Kindolab designs and implements the business-specific knowledge, qualification rules, integrations, handoffs, testing, and ongoing operation around those capabilities.
Can we start with follow-up automation before adding AI replies?
Yes. For many businesses, controlled follow-up automation is the safer first workflow. AI qualification and replies can be added after the process and escalation rules are proven.