Collect service type, location, urgency, photos, and preferred timing before dispatch.
WhatsApp automation for home services
Turn WhatsApp enquiries into qualified jobs, faster quotes, and reliable follow-up.
Kindolab connects WhatsApp to the commercial work around each job: collecting photos and service details, routing urgent requests, following up quotes, confirming appointments, recovering missed calls, and requesting reviews after completion.
Built for field-service teams that cannot stop work to answer every message but still need customers to feel informed and followed up.
Commercial outcomeProtect inbound jobs from slow response, incomplete details, missed quotes, and forgotten follow-up.
Continue the conversation when an estimate is sent and the customer goes quiet.
Automate approved confirmations, reminders, arrival updates, and completion messages.
Why businesses buy this
The expensive problem is not messaging. It is what gets forgotten after the message.
Technicians cannot reply from the job
New enquiries wait while the owner or team is driving, working, or handling another customer.
Quotes are sent but not chased
A customer asks several providers, receives an estimate, and books the company that follows up clearly.
Intake arrives incomplete
The team must repeatedly ask for address, job type, urgency, photos, access details, or available times.
What Kindolab implements
A working customer-conversation system, not an isolated bot.
We design the rules, connect the tools, test the edge cases, and give your team a clear way to take over when a person should handle the conversation.
Included in the workflow
Structured WhatsApp intake
Request the information needed to qualify, estimate, schedule, or route the job before staff takes over.
Included in the workflow
Urgency and service routing
Send emergency, high-value, out-of-area, or specialist jobs to the correct person or queue.
Included in the workflow
Quote follow-up cadence
Schedule approved reminders after an estimate and stop immediately on reply, acceptance, or decline.
Included in the workflow
Appointment communication
Confirm bookings, remind customers, share arrival windows, and flag changes to the team.
Included in the workflow
Missed-call recovery
Send a fast WhatsApp message after a missed call and collect enough context for a useful callback.
Included in the workflow
Completion and review workflow
Trigger payment, care, feedback, or review messages from real job completion status with duplicate protection.
Implementation
From your current process to a controlled production workflow.
Map lead to completed job
We identify where enquiries, quotes, appointments, and follow-up currently stall.
Choose the first revenue leak
Most teams start with intake, missed calls, or quote follow-up instead of automating everything.
Connect operational tools
We link supported scheduling, CRM, forms, spreadsheets, phone, or notification systems.
Test with field scenarios
Urgent jobs, unclear enquiries, reschedules, no replies, cancellations, and human takeover are tested before launch.
Starting scope
Commercial pricing tied to the workflow being implemented.
Final pricing depends on channels, integrations, conversation volume, and support. These starting points help determine whether the project is commercially sensible.
From $2,000 setup
Lead and quote workflow
One team fixing intake or quote follow-up first.
- Structured WhatsApp intake
- One routing path
- Quote follow-up cadence
- Human handoff
From $5,000 setup
Connected field-service workflow
Teams connecting intake, scheduling, job status, and follow-up.
- Multiple workflow stages
- Scheduling or CRM integration
- Missed-call recovery
- Operational reporting
From $500/month
Managed automation
Monitoring and improvement as services or workflows change.
- Workflow monitoring
- Template updates
- Issue support
- Monthly optimization
Best fit
Strongest when conversations already influence revenue.
PlumbersHVAC companiesElectriciansCleaning companiesLandscapersRenovation teamsPest controlAppliance services
FAQ
Questions buyers ask before putting automation into customer conversations.
Which home service businesses can use this?
The workflow fits plumbers, HVAC companies, electricians, cleaners, landscapers, renovation teams, appliance services, pest control, and other field-service businesses that already use WhatsApp with customers.
Can customers send photos, videos, or location details?
Yes. The intake workflow can request relevant media, service address, urgency, preferred time, and job type before the team reviews or quotes the work.
Can WhatsApp automation follow up after a quote?
Yes. Quote follow-up can be scheduled from quote status and stop automatically when the customer replies, accepts, declines, or needs a person.
Can it work with our scheduling or CRM system?
Yes, when the existing tool provides suitable integration access. Kindolab can also begin with a controlled spreadsheet or form workflow when a full CRM is not available.
Will a bot answer every customer message?
Not unless that is the agreed workflow. Many field-service businesses start with automated intake, reminders, quote follow-up, and missed-call recovery while staff handles real conversations.
Can the system request a Google review after job completion?
Yes. A job-completion status can trigger one controlled review request with suppression rules to prevent duplicates or inappropriate timing.