QUOTE REQUEST AUTOMATION CHECKLIST Kindolab | https://kindolab.com INTAKE [ ] Capture service type, location, urgency, budget or project range, and preferred contact method. [ ] Explain what happens after the request is submitted. [ ] Validate required fields and make every form field accessible by keyboard and screen reader. ACKNOWLEDGEMENT [ ] Confirm receipt immediately. [ ] Give a realistic response-time expectation. [ ] Include a simple way to add missing information. ROUTING [ ] Assign the request by service, geography, urgency, or job size. [ ] Alert the responsible person with a clean summary. [ ] Escalate when nobody accepts the request within the agreed response window. QUOTE PREPARATION [ ] Keep pricing rules and approval boundaries explicit. [ ] Separate AI-generated summaries or drafts from final pricing decisions. [ ] Record when the quote was created and sent. FOLLOW-UP [ ] Schedule the first follow-up when the quote is sent. [ ] Stop follow-up immediately after a reply, rejection, or booking. [ ] Create a human task for objections, unusual requests, and high-value opportunities. MEASUREMENT [ ] Track request-to-response time. [ ] Track quote-to-decision time. [ ] Track win rate by lead source and service type. [ ] Review where requests stall every month. Need this mapped to your business? Book a free discovery call: https://calendly.com/hello-kindolab/30min